May 2026 · 7 min read
The diagnostic discipline most operations consulting skips — and why the order of operations is the whole thing.
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Notes from the work. Long-form writing on operations, practice infrastructure, and the discipline of building the systems underneath.
May 2026 · 9 min read
What a UK sales office, a SaaS turnaround, and a public company's quarterly review taught me about why operations actually fail.
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